Nondiscrimination Notice

Discrimination is Against the Law

Grand River Physical Therapy Specialists, P.C. complies with applicable Federal Civil Rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Grand River Physical Therapy Specialists, P.C. does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. 

Grand River Physical Therapy Specialists, P.C.:

 

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats

 

  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

 

If you need these services, contact Karen Carlson, PT.

If you believe Grand River Physical Therapy Specialists, P.C. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Karen Carlson, PT

3751 S. State St. Ionia, MI 48846

Phone: (616) 522-0066

E-mail: [email protected]

You can file a grievance in person or by mail, fax or e-mail. If you need help filing a grievance, Karen Carlson, PT is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: 

U.S. Department of Health and Human Services

200 Independence Avenue, SW Room 509F, HHH Building

Washington, D.C. 2021

1-800-368-1019, 800-537-7696 (TDD)

 

Complaint formas are available at http://www.hhs.gov/ocr/office/file/index.html.